RETURN POLICY

At Little Joe's we strive to deliver the highest quality products, in the regrettable circumstance that you are not happy with your order, please contact us within 48 hours of receipt of your items and we will strive to resolve any issues you may have. 

We cannot accept responsibility for any items lost, damaged or mistreated. 

|f contacting us regarding a damaged or faulty item we ask that you email a photo of your item as delivered so we are able to best assess the item. 

Please note that we cannot refund or exchange personalised or engraved items unless the item is faulty or does not match the personalisation/engraving specification on the order.

Please double check all personalisation and engraving specifications are correct before placing your order.

Shipping

Please ensure you double check the details of your delivery address as you order.

If your delivery address is incorrect due to a customer error we are unable to accept liability for items delivered to an incorrect address.

We strive to create and dispatch your items as quickly as possible.

Please note that if we require specification or files to complete your order (photos, prints, images, drawings, handwriting samples) then our handling time will commence once we have received these details.

All UK items are posted using Royal Mail tracked 48 shipping.  

Under circumstances such as pandemics or natural disasters we are unable to accept responsibility for delivery.

If you have any questions regarding Shipping please feel free to contact us.

Are you a retailer interested in featuring our stunning custom jewelry and resin art in your store? We'd love to collaborate with you! Contact us with your wholesale inquiries, and let's explore how we can elevate your product offerings with our unique creations.